Computing and digital skills are now more important than ever. You can use technology to safely stay in touch with others and feel less isolated. Good ICT and digital skills are needed for most jobs and having a digital skills qualification will make you competitive in a challenging job market. Your new IT skills will also help you in every day life, from making appointments to online shopping and banking.
Before joining one of our digital courses, you will need to complete a short assessment to make sure the course is suitable for you. You should have good basic skills in English literacy and good communication skills.
Courses for Beginners
Introduction to Digital Skills
This course is designed to help you build confidence and gain practical IT skills that you can apply in everyday situations.
Throughout the course, you will cover a variety of fundamental digital skills, which may include:
- Basic Computer Operations: Learn to navigate and use the essential functions of a computer, including file management and system settings.
- Internet Browsing and Online Safety: Learning how to effectively search for information online while maintaining safety and privacy.
- Email and Communication Tools: Mastering the use of email, instant messaging, and video conferencing tools to stay connected with others.
- Word Processing and Document Creation: Creating, formatting, and editing documents using software such as Microsoft Word or Google Docs.
- Spreadsheets and Data Management: Organising and analysing data using spreadsheet programs like Microsoft Excel or Google Sheets.
- Social Media and Digital Networking: Exploring the basics of social media platforms and understanding how to use them.
- Digital Presentation Tools: Learning to create engaging presentations using software such as Microsoft PowerPoint or Google Slides.
- Cloud Storage and File Sharing: Understanding how to use cloud services like Google Drive or Dropbox for storing and sharing files.
By the end of this course, you will have a solid foundation in digital skills that can enhance both your personal and professional life. The practical knowledge gained will empower you to navigate the digital world with greater ease and confidence.
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Computers for Complete Beginners
This course, accredited by Gateway, is designed specifically for individuals who have little to no experience with computers. It aims to equip you with the fundamental digital skills needed to use various digital devices for personal and leisure purposes, as well as to communicate effectively with friends and family online.
Before enrolling in the course, you will need to complete a short assessment to ensure that this course is the right fit for your current skill level and learning needs.
Throughout the course, you will cover the following topics:
- Introduction to Computers: Understanding the basic components of a computer, including hardware and software, and how they work together.
- Operating Systems and Navigation: Learning to navigate different operating systems, such as Windows or macOS, and managing essential settings.
- Internet Basics: Exploring how to connect to the internet, browse websites, and use search engines to find information.
- Email Basics: Setting up and using an email account, including sending, receiving, and organising emails.
- Online Communication: Using tools like instant messaging, video calls, and social media to stay in touch with friends and family.
- Basic Word Processing: Creating, saving, and printing documents using word processing software like Microsoft Word or Google Docs.
- Introduction to Digital Devices: Familiarising yourself with using tablets, smartphones, and other digital devices for everyday tasks.
- Online Safety and Security: Understanding how to protect your personal information online and recognise common internet scams.
- Entertainment and Leisure: Discovering how to use digital devices for entertainment, such as watching videos, listening to music, and playing games.
By the end of this course, you will have gained the confidence and skills needed to use digital devices for a variety of personal and leisure activities. You will also be able to communicate more effectively with your friends and family online, enhancing your digital literacy and overall quality of life.
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Computers for Beginners
This course is designed for individuals who have either completed the "Computers for Complete Beginners" course or are already comfortable using a keyboard and mouse, and feel confident in using digital devices for basic communication and personal purposes. Accredited by Gateway, this course aims to enhance your existing digital skills and introduce you to more advanced topics.
Before joining the course, you will need to complete a short assessment to ensure that this course is suitable for your skill level, unless you have completed the "Computers for Complete Beginners" course and are progressing to the next level.
In this course, you will learn the following:
- Online Safety: Understanding the importance of online security and learning practical steps to protect your personal information. This includes recognising and avoiding common internet scams, setting strong passwords, and understanding privacy settings on social media and other platforms.
- Finding Information Online: Developing effective search strategies to locate accurate and relevant information on the internet. You will learn how to use search engines efficiently, evaluate the credibility of online sources, and navigate various types of websites.
- Online Communication: Enhancing your ability to communicate online using different tools and platforms. This includes using email more effectively, participating in online forums, engaging with social media, and using video conferencing tools like Zoom or Skype.
By the end of this course, you will have a deeper understanding of how to navigate the digital world safely and effectively. You will be equipped with the skills to find and evaluate information online and communicate more efficiently using various digital platforms, further enhancing your digital literacy and confidence.
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Courses for Improvers
Essential Digital Skills - Entry Level 3
This course, accredited by Gateway, offers participants the opportunity to gain an Essential Digital Skills Qualification at Entry Level 3. It is designed for individuals who are seeking to develop foundational digital skills necessary for navigating today's digital landscape. Before enrolling in the course, a short assessment is required to ensure suitability, unless you have completed an 'Entry Level 2' course and are progressing to the next level.
Throughout the course, you will cover the following key areas:
- Understanding Hardware and Software: Gain knowledge about the basic components of computers (hardware) and the programs and applications that run on them (software). Learn about different types of operating systems and applications.
- Application Installation and System Settings: Learn how to locate and install applications on your device. Explore system settings, including those for accessibility features, and learn how to apply them according to individual needs.
- Navigation of Online Content: Develop skills in navigating online content using hyperlinks, menus, and other navigation elements to locate the required information efficiently.
- File Management: Learn how to open, read, and save information from/to files using appropriate naming conventions. Understand how to organise and manage files and folders to store, retrieve, and organise information effectively, both locally and remotely.
- Problem-Solving Skills: Develop the ability to recognise when a technical problem has been encountered and learn strategies to solve simple technical problems independently.
By the end of this course, you will have acquired essential digital skills that are valuable for both personal and professional contexts. You will have a solid understanding of hardware, software, operating systems, and applications, as well as the ability to navigate online content effectively and manage digital files efficiently.
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Essential Digital Skills - Level 1
This course, accredited by Gateway, offers participants the opportunity to gain an Essential Digital Skills Qualification at Level 1. It is designed for individuals who are looking to build on their existing digital skills to achieve a higher level of proficiency. Before enrolling in the course, a short assessment is required to ensure suitability, unless you have completed an 'Entry Level 3' course and are progressing to the next level.
Throughout the course, you will cover the following key areas:
- Understanding Hardware and Software: Gain a deeper understanding of the components of computers (hardware) and the various programs and applications (software) that run on them. Learn about the different types of operating systems and their functions.
- Application Installation and System Settings: Learn how to locate and install applications on your device. Explore and apply system settings, including accessibility features, to customise your digital environment.
- Navigation of Online Content: Enhance your ability to navigate online content using hyperlinks, menus, and other navigation elements to efficiently locate the information you need.
- File Management: Develop skills to open, read, and save information from/to files using appropriate naming conventions. Learn how to organise and manage files and folders effectively, both locally and using remote storage options.
- Problem-Solving Skills: Build your capability to recognise when a technical problem has been encountered and learn how to solve simple technical issues independently.
By the end of this course, you will have achieved a higher level of digital proficiency, equipping you with essential skills that are valuable for both personal and professional contexts. You will have a comprehensive understanding of hardware, software, operating systems, and applications, along with the ability to navigate online content and manage digital files efficiently.
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Digital and IT Skills - Level 2
This course is accredited by Gateway, allowing you to gain an Award in Digital and IT Skills at Level 2. It is designed for individuals looking to advance their digital and IT skills to a higher level of proficiency. Before enrolling in the course, a short assessment is required to ensure suitability, unless you have completed the Level 1 course and are progressing to the next level.
Throughout the course, you will learn the following:
- Understanding Spreadsheet Software: Gain an understanding of the features of spreadsheet software and how spreadsheets are used in various contexts. Learn how to organise and analyse data effectively.
- Creating Advanced Spreadsheets: Develop skills to create spreadsheets using advanced formulae and functions to process data. This includes learning how to use complex functions to perform data analysis and generate meaningful insights.
- Creating Effective Presentations: Learn how to create presentations for different purposes and audiences. Understand how to design and structure a presentation to communicate your message clearly and effectively.
- Editing and Formatting Presentations: Develop the ability to amend the layout, edit content, and format presentations to ensure they are accessible to all audiences. Learn how to use various tools and features to enhance the visual appeal and functionality of your presentations.
By the end of this course, you will have acquired advanced digital and IT skills that are valuable for both personal and professional contexts. You will be proficient in using spreadsheet software for data processing and analysis, and capable of creating and editing effective presentations tailored to different audiences.
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Specialist Digital Courses
Design your own website using WordPress
While studying this course, you will learn how to create and manage your own website using WordPress. This course is designed for individuals with a good level of IT skills and covers the following key topics:
- Understanding WordPress: Learn what WordPress is and how it functions as a platform for building websites.
- Planning Your Website: Develop skills to effectively plan your website, including deciding on the structure, purpose, and content.
- Adding Content: Gain proficiency in adding pages, text, images, and videos to your website. Understand how to organise and present content effectively.
- Creating Custom Menus: Learn how to create and manage custom menus to improve site navigation and user experience.
- Using Themes: Explore how to use 'Themes' to change the appearance of your site and create a visually appealing design that aligns with your brand or personal style.
To join this course, you must have a good level of IT skills and be able to:
- Open, save, and name files.
- Create folders and move files between them.
- Be aware of different types of files.
- Be confident using the internet.
- Type at a speed of 20 words per minute.
- Understand spoken and written instructions in English.
By the end of this course, you will have the knowledge and skills needed to design, build, and maintain a professional-looking website using WordPress.
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Microsoft EXCEL - Basics
The Excel Basics Online Course is designed to help beginners master essential Excel skills for data entry, management, and basic analysis. This course will guide you through the foundational elements of Microsoft Excel, ensuring you can efficiently navigate, format, and manipulate your spreadsheets. By the end of the course, you will have a solid understanding of how to use Excel to improve your productivity and data handling capabilities.
What you will learn
This course will give you a full overview of all of the most common features of Excel and how to use them. Some of the highlights of this course include:
- Navigating Excel
- Data entry and editing
- Formula and autofill
- Layout and structure
- Formatting numbers
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Microsoft EXCEL - Charts
While studying this course you will learn:
- Types of charts and choosing appropriate chart types to match the data.
- Chart components.
- Moving and sizing charts.
- Printing and pre-viewing charts.
- Using the Chart toolbar.
You will also learn about formatting the main chart components legend, data labels, titles, data series, formatting the plot area, chart area, walls, gridlines and axes, changing the 3-D view and adding/changing data series. You will also find out how to insert/link a chart into a Word document.
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Microsoft EXCEL - Formulas and Functions
This course will help you understand and use functions (sum, average, min, max, count). You will also learn about nested functions, relative and absolute references and how to create simple formula using the point-and-click method, create a complex formula using the order of operation and how to edit formulas.
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PowerPoint - Basics
This PowerPoint workshop is designed for individuals who are new to Microsoft PowerPoint and want to learn how to create compelling presentations. This workshop will cover the essential features and tools of PowerPoint, providing you with the skills needed to design, format, and present professional-quality slides. By the end of this workshop, you'll be able to confidently use PowerPoint to enhance your presentations for various personal and professional contexts.
What you cover:
- Getting to know PowerPoint: Find out how to create and open presentations navigating through the PowerPoint environment utilising the quick access toolbar.
- Slide basics: Understand the layouts and how to insert, format, and organise your slides.
- Text and objects: Learn how to format and align your text, add text boxes, and insert pictures.
- Design and themes: Jazz up your presentation by applying themes and customising the appearance of slides.
- Presentation and output: Learn all about saving and printing your presentation.
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Get in Touch
Whether you need to get in touch to join a course, let us know if you're unable to attend your course, raise a query, let us know your feedback or anything else, contact us using the options below. You can also talk to an adviser live by clicking on the green speech bubble in the bottom right of the screen.
Phone
020 8496 2974Address
Queens Road Learning Centre97 Queens Road
Walthamstow
London
E17 8QR