Our Policies and Procedures
- Waltham Forest Adult Learning Service Privacy Notice 2024-25 (pdf, 173 kB)
- EBS Data Protection Statement 2022-23 (pdf, 273 kB)
- Greater London Authority GLA Privacy Notice 2022-23 (pdf, 113 kB)
- Equality, Diversity, and Inclusivity Policy 2022-23 (pdf, 362 kB)
- Inclusive Learning Policy 2022-23 (pdf, 360 kB)
- Learner Roles and Responsibilities (pdf, 204 kB)
- Multiple Course Enrolment Policy 2022-23 (pdf, 128 kB)
- Complaints Procedure (pdf, 112 kB)
- Fees Policy - Waltham Forest Adult Learning Service (pdf, 316 kB)
- Refund Policy - Waltham Forest Adult Learning Service (pdf, 118 kB)
- Safeguarding Adults at Risk and Children Policy 2022-23 (pdf, 185 kB)
- Safeguarding Online Policy 2022-23 (pdf, 185 kB)
- Health and Safety Policy 2022-23 (pdf, 290 kB)
- Information Advice Strategy 2022-23 (pdf, 205 kB)
- Subcontracting Policy 2023-24 (pdf, 174 kB)
- Sub Contractors Provider Information - 2022-2023 (pdf, 215 kB)
Privacy and Data Protection
Equality, Diversity, and Inclusion
Learner Policies
Fees and Refunds
Safeguarding and Wellbeing
Learning and Support
Subcontracting and Provider Information
To ask for our policies in a different format, please contact us using adult.learning@walthamforest.gov.uk.