Learn, lead and grow with our professional development courses.
Gain practical skills to support your career, boost your confidence and stand out in the workplace
Our Professional Development courses are designed to help you build essential digital and workplace skills. Whether you're entering work for the first time, returning after a break or looking to upskill for a new role, these short courses can support your goals.
All courses are delivered in a friendly, supportive environment with expert tutors and hands-on learning. Most are non-accredited, so you can get started without an assessment.
Customer Service – Level 2
This course is ideal if you're looking to work in a customer-facing role and want to build your understanding of customer service policies, communication methods and professional behaviour. You'll explore how to deliver excellent service, respond to customer needs and handle complaints effectively. The course includes a written assessment and offers a recognised Level 2 qualification in Customer Service. You must complete a short pre-course assessment before joining.
Certificate in Team Leading - ILM Level 2
This nationally recognised qualification is designed for anyone looking to develop practical team leading skills. You’ll explore communication, motivation, delegation, conflict resolution and performance management. The course is ideal if you're stepping into a supervisory role or looking to strengthen your leadership potential. To enrol, you must complete a short assessment and be in employment to complete some assignments.
Microsoft Excel – Basics
Perfect for beginners, this course introduces you to spreadsheets and helps you build confidence using Excel. You’ll learn how to enter and edit data, format content and use simple formulas. You’ll also explore how to print your work and manage worksheets effectively – key skills for admin, finance and office roles.
Microsoft Excel – Using Formulas and Functions
If you’re comfortable with the basics and want to get more out of Excel, this course is for you. You’ll learn to use common functions like SUM, AVERAGE and COUNT, create more complex formulas and understand how to troubleshoot errors. These skills are essential for accurate data management at home or work.
Microsoft Excel – Creating Charts
Learn how to make your data stand out. This course teaches you how to create and format charts in Excel, including bar, pie and line charts. You’ll explore how to choose the right chart for your data and apply clear, professional formatting.
Microsoft PowerPoint – The Basics
Ideal for anyone new to PowerPoint, this course covers the essentials of creating clear, effective presentations. You’ll learn how to add and format slides, insert images and text, apply consistent themes and present your slideshow with confidence.
Microsoft PowerPoint – Enhancing a Presentation
Take your presentations to the next level. This course is for learners who already know the basics and want to add animations, transitions, charts, tables and videos to make slides more dynamic and engaging.
Design Your Own Website Using WordPress
Want to build a website but don’t know where to start? This course guides you through creating a site using WordPress – ideal for a small business, creative project or personal blog. You’ll learn how to organise content, choose themes, add images and videos, and customise your site without any coding.
Introduction to Apple Computers
New to Mac? This beginner course helps you get to grips with Apple computers. You’ll explore how to navigate macOS, use key features like the Finder and Dock, and manage files and settings. It’s a great starting point if you’ve recently switched from Windows or want to refresh your skills.